Shipping policy
At Mealcraft, we understand that reliable delivery is an important part of bringing quality lighting into your home.
We carefully package table lamps and floor lamps to help protect them during transportation.
1. Order Processing Time
Orders are generally processed within:
1–3 business days
after payment confirmation.
Processing times may vary during holidays or promotional periods.
2. Shipping Fees
Mealcraft provides:
Free Shipping
Eligible orders receive free shipping.
For orders under $10:
Shipping Fee: $5.99 USD
Applicable shipping charges will be displayed during checkout.
3. Delivery Time
Delivery times may vary depending on:
- Destination
- Carrier schedules
- Weather conditions
- Holiday periods
- Transportation delays
Delivery estimates are not guaranteed dates.
4. Tracking Information
When available, tracking details will be provided after shipment.
Customers should verify shipping information before completing checkout.
5. Damaged Delivery Assistance
If your package arrives damaged, please contact:
Email:
[email protected]
Please provide:
- Order number
- Photos of damage
- Description of the issue
We will review the situation and provide assistance.
6. Incorrect Address Policy
Customers are responsible for providing accurate shipping information.
Additional shipping costs caused by incorrect addresses may be the customer’s responsibility.