Shipping policy

At Mealcraft, we understand that reliable delivery is an important part of bringing quality lighting into your home.

We carefully package table lamps and floor lamps to help protect them during transportation.


1. Order Processing Time

Orders are generally processed within:

1–3 business days

after payment confirmation.

Processing times may vary during holidays or promotional periods.


2. Shipping Fees

Mealcraft provides:

Free Shipping

Eligible orders receive free shipping.

For orders under $10:

Shipping Fee: $5.99 USD

Applicable shipping charges will be displayed during checkout.


3. Delivery Time

Delivery times may vary depending on:

  • Destination
  • Carrier schedules
  • Weather conditions
  • Holiday periods
  • Transportation delays

Delivery estimates are not guaranteed dates.


4. Tracking Information

When available, tracking details will be provided after shipment.

Customers should verify shipping information before completing checkout.


5. Damaged Delivery Assistance

If your package arrives damaged, please contact:

Email:
[email protected]

Please provide:

  • Order number
  • Photos of damage
  • Description of the issue

We will review the situation and provide assistance.


6. Incorrect Address Policy

Customers are responsible for providing accurate shipping information.

Additional shipping costs caused by incorrect addresses may be the customer’s responsibility.